3.7
41.7K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The new Spark App has been completely rebuilt from the ground up to put everything you need right at your fingertips. Clear graphics and navigation make it simple to find what you’re after.

All your accounts in one place.

Manage all your mobile, broadband and wearable plans as well as family and shared data accounts in one place – easily top up, pay bills, add data and minutes, change plans, and more.

Pay bills quickly and securely.

Pay the way that works for you – with internet banking or one of your cards stored in app.

Track data usage.

Know what you need and when you’re going to need it with a quick tap. And check out your habits with usage history by the hour, day or month.

What’s new?

Like to keep up with what’s going on? We bring you a selection of the latest and greatest, whether that’s music, movies, sport, the latest tech, helpful tips, great offers, and more.
Updated on
Apr 3, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Device or other IDs
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
40.6K reviews
K
April 26, 2024
it's an app for spark. needs improvement. can be hard to navigate and understand. ::::::::: (Mostly unhelpful when previously contacting via message. Often can't answer with information that would solve an issue. Still 1 ☆ )
Did you find this helpful?
Spark New Zealand Trading Limited
April 2, 2024
Kia ora! Sorry to see you're having trouble finding your way through the app. We have four main tabs - Usage, Billing, Products, and Profile - and once on those pages, tapping on your plan or number will open a details page with more options. Message us from the Help option in the menu if you need a hand. Thanks :) ^Claire
kerry nolan
March 15, 2024
For the last 2 weeks I cannot open this app as it tells me my Internet connection is poor. Please fix this problem. I have uninstalled and reinstalled this app and nothing has changed, very frustrating. I will be changing my provider if Spark does not contact me and sort this problem out. Yours sincerely very long term customer.
4 people found this review helpful
Did you find this helpful?
Spark New Zealand Trading Limited
March 15, 2024
Kia ora Kerry! That does sound really frustrating, and we're gutted to hear about the impact this has had. We'd love to turn this around for you. Please either give us a bell on 123 from your mobile or message the team here: https://www.spark.co.nz/shop/message-us/ ^Prudence
Geoffrey Hilliam
March 17, 2024
Little disappointed with the spark app as its stating it has a bug in it and the developer is trying to sort it out. It happens every time I try to open it, I have uninstalled it and reinstalled it and it keeps bring up the bug error. I can't access my mobile account because I need it for work
1 person found this review helpful
Did you find this helpful?
Spark New Zealand Trading Limited
March 18, 2024
Kia ora Geoffrey! Thanks for letting us know - please send us through a screenshot by email to SparkAppTeam@spark.co.nz with the error you are getting - we're keen to check that out for you asap - Thanks :) ^Claire

What's new

Thank you for choosing the Spark app.
Improvements include:
You will now be able to manage their device insurance, including submitting a claim.
General bug fixes and performance improvements have been made.