Ali Ferguson
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The app used to work really well, but one day it just kicked me off, and it no longer allows me to log in. I tried to change my password and reinstall the app. It just doesn't work at all anymore. I also tried to get help from the company, but that also didn't work. I definitely do not recommend this app. ***Update: They fixed the app!! Thank you for listening to everyone about the bugs.
4 people found this review helpful
The Kroger Co.
April 13, 2024
Hi Ali! We're happy to know that the app is now working for you. If you need further assistance, you may contact us again. Have a great day!
Hilary Schloemer
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I just wish they'd leave this app alone. It's great when it works. I love that I can clip coupons/look at ads, carry around a grocery list and map it onto the aisles of a store. However almost every time they do an app update, the quality is severely impeded for weeks. Sometimes it won't open, won't load, won't search for items, logs you out, won't dismiss items from your list as you shop, won't load the grocery ad... It is rare that all functions in the app actually work at the same time.
16 people found this review helpful
The Kroger Co.
March 27, 2024
We are sorry to hear this. Please uninstall and then reinstall your mobile app. If you are still having the same issue, please give us a call at 1-800-576-4377 and reference case # 67793492 for live assistance. Thanks!
Johanna Nichols
Crashes the app every time I try to open the weekly ad, which is kinda the most important feature of this app!!! Thought it could be phone incompatibility, but I just replaced, with brand new, up-to-date phone, so it should not be an issue any longer. Seriously, do none of your app developers ever actually try to use the damn thing? And quit showing pickup and delivery only offers, when I've opted out! 2nd star, because at least I can still load coupons... feeling generous.
87 people found this review helpful