Bob Leduc
- Flag inappropriate
- Show review history
Terrible since the last few updates. Sick and tired of the random 2 step verification with no way to disable. Hangs up more often than not when trying to view transactions. Used to be good. Not anymore. You people need to fix it. Update: Still worthless since you don't even have the decency to add a button for disabling that damn 2 step verification. And the fact that it's intermittent is just a slap in the face. Fix this junk.
25 people found this review helpful
Chrissy Malmin
- Flag inappropriate
- Show review history
The app is always down. I mean always. I've been trying to log on to see my account balances and transactions and pending for the last 2 days and I can't. It worked for me one time in the last week, because it was down earlier to. I tried 2 weeks ago to go on and it was also down. It's horrible and a simple app. Keybank and other banks I use never seem to have a issue. But citizens? Always. I need to pay my bills and see my money. This is getting ridiculous
2 people found this review helpful
Kat Fysh
- Flag inappropriate
- Show review history
Used to be great, but recently updated and now only works maybe every sixth time I open it. it either loads forever, requests a setting i cannot figure out how to change, or works the same way it used to but significantly slower. it would appear that all that has changed for me personally is the aesthetic of the app, so i'm not super jazzed. eta: now every third time i open it, login is unavailable.
153 people found this review helpful