Citizens Bank Mobile Banking

4.7
103K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Get ready to manage your money ā€“ anytime, anywhere ā€“ from the convenience of your mobile device.

Manage Accounts

- See up-to-date balances and account activity
- Freeze and unfreeze debit cards

Deposit Checks

- Snap photos of your checks for easy deposit
- Get same-business day credit on deposits made by 10 pm ET

Transfer Money

- Make transfers between Citizens accounts and to non-Citizens accounts
- Send money securely with ZelleĀ®

Pay Bills

- Manage all your bills in one place
- See payment history
- Add and pay any company

Plus, your finances are protected with the Citizens Bank Online Guarantee.Ā®

DISCLOSURES:

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Ā©2023 Citizens Financial Group, Inc. All rights reserved.ā€ØCitizens Bank is a brand name of Citizens Bank, N.A. Member FDIC
Updated on
Apr 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
99.5K reviews
Bob Leduc
April 15, 2024
Terrible since the last few updates. Sick and tired of the random 2 step verification with no way to disable. Hangs up more often than not when trying to view transactions. Used to be good. Not anymore. You people need to fix it. Update: Still worthless since you don't even have the decency to add a button for disabling that damn 2 step verification. And the fact that it's intermittent is just a slap in the face. Fix this junk.
25 people found this review helpful
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Chrissy Malmin
April 22, 2024
The app is always down. I mean always. I've been trying to log on to see my account balances and transactions and pending for the last 2 days and I can't. It worked for me one time in the last week, because it was down earlier to. I tried 2 weeks ago to go on and it was also down. It's horrible and a simple app. Keybank and other banks I use never seem to have a issue. But citizens? Always. I need to pay my bills and see my money. This is getting ridiculous
2 people found this review helpful
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Kat Fysh
March 21, 2024
Used to be great, but recently updated and now only works maybe every sixth time I open it. it either loads forever, requests a setting i cannot figure out how to change, or works the same way it used to but significantly slower. it would appear that all that has changed for me personally is the aesthetic of the app, so i'm not super jazzed. eta: now every third time i open it, login is unavailable.
153 people found this review helpful
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What's new

Thanks for using Citizens Mobile Banking! This latest version includes:

ā€¢ Additional bug fixes and enhancements to improve overall client experience.